Position Summary:

To promote and sell Lafarge Ready Mix concrete products in the Greater Edmonton area.  Identify customer needs and proactively promote Lafarge based building products/systems and  Value Added Products. Manage a customer portfolio for profitability, segment coverage, and growth potential.  .

Key Responsibilities:              

• Produce quotes and proposals for projects of all sizes and building segments.
• Assisting in the coordination of deliveries to all projects large and small.
• Work with customers to resolve problems either internal or external.
• Spending 75% of time directly with client site superintendents, project managers and subcontractors.
• Promoting extra products and services including coaching internal customer contact points on this topic.
• Solution-based selling to maintain strong customer relationships and be proactive in understanding customer needs
• Maintain a strong grasp of all competitors’ actions, prices and strategy.
• Develop action plans and establish objectives and goals to meet the divisional targets
• Coordinate sales and service of customers with other Lafarge divisions.
• Represent the company within various economic and social organizations,
• Attend and participate in CFOM and weekly sales meetings.
• Participate with Order Desk personnel as part of the team aspects.
• Operate within Lafarge safety, environmental policies and best practices.
• Develop new customers and leverage relationships to grow customer base.

Results/Accountabilities:

• Promote Lafarge image and products.
• Meet sales and service objectives in assigned territory.
• Identify and be responsive to all customer needs – solution-based selling.
• Gather and track market information pertaining to customer, projects and competitor activities.
• Implement daily service strategies.
• Promote the safety culture within Lafarge and contractors that work with Lafarge.

Relationships with Others’ Jobs:

• Work with the inside sales team to ensure customer satisfaction.
• CSR
• Dispatch
• Operations
• Work with Product Line Technical Sales Specialists.

Qualification Profile:

• University Degree or technical diploma in Business or Engineering preferred, or related experience.
• Sales Experience in the construction industry, or direct construction experience, considered an asset.

Knowledge and Skills:

Good product knowledge

Ability to learn quickly

Strong sales and people skills