The National Ready Mixed Concrete Association (NRMCA) has released a spreadsheet and supporting document to help concrete producers calculate the financial impact caused by deficiencies in product quality.
Called Cost of Poor Quality (CoPQ), the solution was developed by the NRMCA research engineering and standards committee.
CoPQ is the total cost to the company as a result of internal and external failures or deficiencies of ready mixed concrete. It is used as tool for focusing attention on the company’s quality management system.
NRMCA says a firm can reduce its CoPQ and increase profitability by investing and implementing better practices. Measurement of COPQ will help users track and document improvement in quality on an annual basis.