Volvo has launched SmartCare, its fleet management system for plant.
Volvo SmartCare, customers can choose from three programs – SmartCare Basic, SmartCare Plus and SmartCare Complete – each of which is customizable with customer service agreements and a wide range of support options built to suit customers’ individual needs.
“Owners and fleet managers are faced with creating a healthy bottom line every day, but the amount of data and fluctuating factors that impact that bottom line can sometimes prove to be overwhelming,” said Jim Bretz, director of service solutions, Volvo Construction Equipment.
“With SmartCare, our dealers can help simplify fleet management by evaluating machine and operator data, and providing corresponding recommendations for maintenance and operations that can positively impact the customer’s bottom line, increase uptime, and allow the customer more time to focus on their jobs and clients.”
Volvo CareTrack telematics provides the owner and fleet manager remote access to a range of vital machine data. With free advanced-level access for the first three years, the customer has the ability to be alerted via email, text message or a Web portal to important machine data including everything from fuel consumption, idle time, machine location, fluid levels and service alerts; to articulated hauler productivity data such as load efficiency and number of cycles.
Additionally, Volvo excavators have anti-theft capabilities that immobilize the machine and alert the owner under predetermined circumstances. Beyond the first three years, the customer is given an additional three years of basic-level access to CareTrack, which includes access to machine hours and location, as well as the ability to manage service plans and wear parts through a Web portal.
Video: Volvo SmartCare