Covid 19 Unified Communications Market - Sales Revenue, Competitive Landscape and Forecast 2023


Market Research Future (MRFR), in its newest “Unified Communications Market” report, states that the advent of 5G technology is expected to contribute largely to the expansion of the global market of unified communication. MRFR reveals that the worldwide market of unified communication is expected to expand at a high pace in the forecast period. Unified communications offers effective solutions for managing communications. It aids in the effective delivery of integrated voice messaging and video applications. These are observed a major drivers for the market. The increase in the number of organizations those embracing a BYOD policy is another factor that is expected to boost the expansion of the market in the years to come.

The market is enduring an exacting period with its robust growth coming to an abrupt halt in light of the COVID-19 pandemic. MRFR report on market highlights the future prediction and the growth alternatives that can be created.

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Market Segmentation

MRFR studied the unified communications in segments for better understanding of the market. The market is assessed by application, product type, and end users.

The product type-based segments of the market are on-premise and cloud-based. Cloud analytics are being widely adopted across different verticals. Hence, the cloud segment is expected to thrive at a high CAGR. The security offered by unified communication is expected to boost the expansion of the unified communication market growth. The application-based market segments are contact center, telephony, conferencing, video, unified messaging, and others. As the corporate space is expanding, the need for sophisticated communication solutions are increasing. Hence, this is likely to augment the growth of the market. The end-users-based market segments are education, healthcare, government, BFSI, IT & telecom, retail, enterprises, and others. The growing adoption of unified communication solutions across different verticals is anticipated to propel the global unified communication market.

Regional Analysis

Covid 19 Unified Communications Market is expected to proliferate rapidly in North America and Europe. It is due to the high concentration of unified market players in these regions that are likely to contribute to the expansion of the market. In North America, the growing need for unified communications in the U.S is expected to drive the regional market growth. In addition, the existence of advanced infrastructure and growing need for the adoption of advanced communication technology can propel the North America unified communication market. In Europe, increase in initiatives by governments for the adoption of unified communications can register a promising future for the regional market in review period.

In Asia Pacific, the unified communication market is likely to expand at a rapid pace due to the growing demand for advanced communications solutions in regions, such as India, South Koreas, China, and Japan. Additional factors that are expected to boost the unified communication market in the APAC region are urbanization and advancements in verticals.

Key Players

Some of the important unified communication market players are listed by MRFR. They are; Aastra, Google LLC, NEC, Siemens Enterprise Communications, IBM Corporation, Verizon, Star2Star, Avaya Inc., Mitel, Asnet, Orange, Hewlett-Packard, Microsoft Corporation, NTT, RingCentral, Connect Solutions, Cisco Systems, Huawei, Unify, Alcatel-Lucent S.A., At&T, and others. These players are opting for effective growth strategies that include development of technologies and product innovation. This is expected to benefit the worldwide market of unified communications.

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About Market Research Future: 

At Market Research Future (MRFR), we enable our customers to unravel the complexity of various industries through our Cooked Research Report (CRR), Half-Cooked Research Reports (HCRR), Raw Research Reports (3R), Continuous-Feed Research (CFR), and Market Research & Consulting Services.

MRFR team have supreme objective to provide the optimum quality market research and intelligence services to our clients.


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